Refund policy

RETURN & REFUND POLICY

A SIGNATURE
Last Updated: March 8, 2026

Thank you for shopping with A SIGNATURE. Please review our Return & Refund Policy carefully before making a purchase.

Final Sale Policy

Due to the nature of fragrance products and hygiene considerations, all sales are final.

A Signature does not accept returns, refunds, or exchanges once an order has been placed or shipped.

Please review product descriptions and details carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery.

To request assistance, please email us at:

tahminaamiri786@gmail.com

Include the following information in your message:

  • Your order number

  • Photos of the damaged product

  • Photos of the packaging

After reviewing your request, A Signature may offer a replacement or store credit at our discretion.

Lost or Stolen Packages

Once a package is marked delivered by the shipping carrier, A SIGNATURE is not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly to file a claim.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.

Contact

If you have any questions regarding this policy, please contact:

A Signature
Email: tahminaamiri786@gmail.com